Adroit Instrumentation Pte Ltd Is Looking For Customer Service Executive at Bedok Full Time

Main Duties and responsibilities

· Handle calls and emails in a timely manner by providing necessary information required by customer

· Respond to customer’s queries with the aim of achieving first call resolution

· Liaise with customers and contractors on on-going projects

· Support the engineering team in various activities and documentations

· Coordinate with different departments such as engineering teams to ensure smooth operations

· Perform total account management such as preparing quotations, billings, and payment collections

· Handle and monitor service reports such as issuance and proper encoding

· Perform other administrative works that may be assigned from time to time

– 5.5 days working

Qualifications

· Excellent in verbal and written communication skills

· Good team player with proactive attitude

· Able to work independently in a fast-paced environment

– Must be able to multi-task and work under pressure

Summary of role requirements:

• Looking for candidates available to work on weekdays and Saturdays
• 2-3 years of relevant work experience required for this role