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Job Description of Sales Coordinator / Sales Support Admin Executive
- Support the sales team and customers during the end-to-end sales process
- Provide excellent support and customer-service
- Resolve sales-related issues raised by customers in a timely manner which includes after-delivery matters following up to completion in a satisfactory customer service-level agreement to resolution
- Facilitate internal and external coordination
- Assist in preparation & submission of relevant reports and documents
- Ensure completion of incoming shipment, loose or container, and work with warehouse team for unloading
- Other ad hoc duties
Requirements
- At least 1 year experience in managing customers and high customer service, or proven work experience in a similar role
- Meticulous and able to suggest solutions
- Well-versed in Microsoft Excel or equivalent
- Able to be a team player and feel at ease in communicating to customers
- Proficiency in English and Chinese for communication to supplier
Summary of role requirements:
- Looking for candidates available to work on weekdays
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role
