Centennial Business Suites Is Looking For Customer Service Executive at Kuala Lumpur Full Time

Responsibilities:

• To win the trust of clients, colleagues and tenants
• Greet tenants and prospective clients with warm smile
• Manage office tenants, building management, vendors
• Ensuring corporate standards are being maintained
• To resolves issues by quick thinking and action
• Answer phone calls by given script professionally
• Resolving customer complaints via meeting, phone and email
• Consistently following up on pending matters without reminders till completion
• Assists with complaints, request and suggest solutions when a product malfunctions
• Manage internet, IP PABX, billing, card access, billing systems
• Inform tenants/clients of promotions, upselling products and services
• Preparing month end reports
• Work with centre manager and colleagues to ensure great service
• Data collection for sales, market research
• Sales support
• Prefer with sales experience

Requirements

• Diploma/ Degree holder
• Proactive and willingness to learn
• Quick learner and Team worker
• Dynamic, independent, reliable and responsible
• Good communication skill
• Multi-tasking & with a good sense of urgency
• Have an eye for details
• Entry-level to mid level
• Dress professionally
• Those from airline/hotel/service industry are welcome to apply

Interested candidates please apply online via APPLY NOW button below.

Thank you for applying.