HThai (Thailand) Co., Ltd. (H&M Thailand) Is Looking For Area Visual Merchandising Manager at Others Full Time

Sales & Profit

You are responsible for supporting the Sales and Profit goals in your Area by creating a plan to deliver Great Customer Experience in line with the country.

•  You inspire and motivate your teams to deliver excellent indirect customer service in their Stores through 100% implementation of the Commercial Handbook
• You follow up to make sure the Commercial Handbook is implemented through regular coaching Store visits and feedback
• You ensure your Store VM teams have visual routines in place, (sample picking, planning etc.), to create clear garment presentation and wearable buying suggestions throughout the Store
• You ensure that there is a consistently high visual level in Stores that is both inspirational and commercially competitive as well as being in line with the global guidelines
• You ensure that the visual execution meets H&M’s expectations with the use of the Customer Experience Tool
• You ensure that the local commercial plan is implemented and follow up all sales campaigns and activities according to H&M guidelines
• You ensure that you and your team are up-to-date and understand current fashion trends, visual guidelines, styling techniques and competitor landscape in order to anticipate our customers’ needs
• You share, inspire and educate your Area and Store Teams on seasonal fashion information during kick-offs, meetings and Store visits
• You support expansion needs in your Area with effective planning for new Stores, rebuilds and maintenance
• You establish best practice on the quantity, condition and maintenance of all Visual Merchandiser materials, visual scheme orders, display stock and interior materials with sustainability in mind
• You regularly collaborate with your Support Office VMs and Country VM to communicate the visual level in your Area

People & Teams

You ensure your stores have Great Visual Teams by actively working with succession planning, talent and leadership development and structured performance management, based on results, values and leadership.

• Together with the AHR, you ensure Store Managers work with structured performance management for all VMs and VMMs in the stores
• Together with the AHR, you ensure all VMs and VMMs in your Area receive an annual dialogue, feedback on their performance and a clear development plan or action plan of improvements to be made
• You evaluate, develop and map the visual performance of the Store teams in the Area through feedback, coaching visits, training and workshops
• Together with your VMMs and SMs you identify visual talent and ensure development plans are implemented accordingly
• You work actively with succession planning for all visual roles in the Area to ensure a sustainable pipeline
• You ensure role clarity for all VM roles in your Area and make sure that all Store Management Teams understand the responsibilities of these roles
• Together with AHR, you forecast VM recruitment needs and ensure visual recruitment follows global best practice and guidelines
• You plan and deliver quality visual training for all visual roles (introduction training, sample picking and styling training)