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- We have a great opportunity at our Napier Kiwibank Branch
- Bring your “can do” attitude and passion for excellent customer service
- We offer four wellbeing days per year for re-charging when you need it
“It feels awesome to be able to talk with customers every day and being able to discuss our innovative products such as Co-own, for example. It just confirms why I love what I do and am proud to share it with my friends and whanau” Lisa, Banking Assistant.
This is us. Where you matter.
Making a difference for all Kiwi starts with making a difference for our people. Growth, challenging and rewarding work – this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
This is us. Where you and your whānau matter.
We now also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work. Our great range of benefits include health and life cover, discounted banking, insurance products and an incredible package for new parents.
We are proud to have the Rainbow Tick, be a certified B Corporation and we are the first bank to achieve the advanced level of the Gender Tick. We are also an accredited Living Wage employer.
This is us. Where making an impact matters.
In this key role, you will be working as part of our tight-knit and supportive team to help deliver to our ambition to make every Kiwi more financially successful. You will be using your individual personality and interpersonal style to make a connection with your customer; work to understand their broader financial needs and goals; and provide the appropriate solution where you can.
It’s a rewarding job.
This is us. Where your expertise matters.
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
- Can focus on great customer outcomes with customer-facing and phone experience
- Have a natural attention to detail
- Have proven numerical, administration and technical skills
- Can think “outside the box” to provide a solution to delight the customer
You do not need to tick every box here to be considered!
Hours are Monday to Friday (08.30 – 17.00) total 40 hours per week
Applications close Wednesday, 25 January 2023.
At Kiwibank we are all about making Kiwi better off
Building an inclusive culture that enables our people to develop and grow working together as a strong cohesive team, is really important to us. We express this as Ngā Kauwaka, which are Ka tīmata i a tatou – A place to belong, Me Māia – Rise to the challenge, Tapatahi – Better together, Ngā Kiritaki – Customer at the heart.
