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Responsibilities
- Attend to walk-in customers and incoming phone enquiries
- Provide professional customer service and information to customers
- Provide prompt assistance to all enquiries and ensure proper follow-up and closure
- Promote key features and benefits of Mind Stretcher programmes and workshops promptly
- Process registrations and payment
- Perform administrative duties and regular system updates
- Collate reports and sorting of weekly worksheets
- Ensure the safety and appropriate behaviour of students at the learning centres
- Conduct regular inspection to ensure the classrooms are in good working condition
- Provide administrative support to teachers when required
- Coordination and timely arrangement with relief teachers
- Assist in ad-hoc matters when necessary
Requirements
- Passionate in customer service;
- Confident and tactful in handling customer’s needs;
- Excellent team player and people-oriented personality;
- Familiar with MS Word and Excel
- Only those residing in Singapore shall apply
Summary of role requirements:
- Looking for candidates available to work on weekdays, Saturdays and Sundays
- 1 year of relevant work experience required for this role
