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Are you looking for a new challenge this year? If so, read on! We are looking for a customer focused superstar, as our current Customer Services Administrator is moving overseas.
This busy and varied role reports to the Customer and Community Relations Manager. You will be focused on delivering outstanding customer service, helping to build on our great community relationships, organising our internal and external events, and supporting the team with general administration duties to enable the business to provide the best experience for our customers and our community.
How do you line up? We need:
- NCEA level 3 (or equivalent).
- Intermediate competency with Microsoft Office applications (Outlook, Excel and Word).
- At least five years customer service experience in a business or corporate environment.
- Previous event management experience.
- Some marketing and design experience an advantage.
- Clear and confident verbal communication skills including great telephone skills.
- Excellent written communication skills with an eye for detail.
- Ability to multi-task, prioritise, and manage your time effectively.
- A full clean driver’s licence.
We are looking for someone who has a great positive attitude to life, is passionate about delivering an excellent standard of service to our customers and community and proactively looks for ways to improve processes and procedures.
We are also looking for someone who aligns with our Values:
- We care about our People
- We are one Team
- We love our Region
- We are Future Thinking
About Network Waitaki:
Network Waitaki’s core business is bringing electricity from the national grid to over 13,000 connected customers in North Otago and parts of South Canterbury, providing innovative energy solutions to our customers, as well as providing electrical construction and maintenance services in Central Otago and across New Zealand.
The electricity industry is experiencing rapid changes in technology and customer expectations, and we need great people to join our team to deliver on our strategy and be part of this exciting future. We are transforming our business into a modern, customer centric service provider and are strongly committed to supporting our people and providing a flexible environment where you can succeed and grow.
Keen to apply?
For a position description or more information please email [email protected].
Please note, you will need to undertake pre-employment medical and Ministry of Justice checks, and you must have the legal right to work in New Zealand to be considered for this role.
Applications will be reviewed as they are received so don’t delay sending your application in.
