Descripcion Cliente y Vacante Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce.We focus on how data leverages and accelerates business value, in a compliant, qualitative and sustainable way. Data must be usable, it must be mastered and in a format that can be used by the business. To create value, we need to assess, understand and maintain both data quality and integrity. Data risk needs to be charted and mitigated. Risk mitigation processes should be developed, implemented, monitored and kept up to date. Responsabilidades o actividades: ?Position reports directly to the US (NAM) ?Process user requests (account creation/removal, and content changes) ?Interacts with client users to facilitate appropriate access to the platforms. ?Communicate with account teams, CSD’s, BI team members, and organisational leadership around access needs, general policy and other questions ?Provide user support related to accessing related BI & DG platforms ?Support data processing activities ?Troubleshoot access and data security issues at both end user and content creator levels ?Support user, data and security audit activities ?Follow internal data governance policies around data access ?Acts as tier one support for access issues and changes to content and data access. ?Takes the necessary actions to reallocate the reports, dashboards, datasets and data flows when an ?Works within a data governance framework to support data security and integrity. ?Participates in beta testing and new feature debugging ?Document any necessary processes that are developed
Requisitos o experiencia: ?Bachelor’s degree in Computer Science or related field ?English: strong written and verbal skills – must be able to clearly and professionally communicate to both client and internal users, with various levels of technical knowledge ?Strong technical aptitude basic SQL knowledge is a plus, but not mandatory
Habilidades ?patient, have strong listening skills and ability to ask probing questions ?Excellent attention to detail ?excellent troubleshooting/critical problem solving abilities ?knowledge of google suite (G Drive, Sheets), is a plus, but not mandatory ?highly organised with strong attention to detail ?strong ownership and follow-through
Certificaciones N/A Nivel de Estudios Universidad Oferta Laboral ? 100% remote position (flexible hours to choose) ?Attractive compensation & benefits package (medical insurance, life insurance, food voucher, bonus, PTO, career path)