SCS Is Looking For Customer Service Officer #Airport at Changi Full Time

Attend to customer inquiries and provide excellent customer service experience

Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services

Perform opening and closing settlement for POS and BSS for daily cash reconciliation

Perform bag wrapping service and upselling of baggage services or products

Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)

Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police

Responsible for store cleanliness and image

Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

Familiarity with POS system will be on an added advantage

Good interpersonal and communication skills

Team player

Ability to converse in basic English

Able to obtain an Airport Pass (Airside).

Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*All shifts available – morning, afternoon

Summary of role requirements:

• Looking for candidates available to work on weekdays, Saturdays and Sundays
• No experience required for this role