Sports Engineering and Recreation Asia Ltd. Is Looking For Customer Service Administrator at Huaykwang Full Time

Job Responsibilities

• Responsible for maintain a positive, maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responsible for their own customer accountability and understand profit & loss
• Responsible for solving customer technical problem , complain or other request from receiving case until resolve completely
• Responsible for customer’s case management in cloud system 
• Need to follow customer journey policy and crate customer satisfaction and provide professional customer support.
• Responsible for  issue , quote, invoice and bill process to customer to achieve team target
• Responsible for selling customer Service Contract Maintained to a new customer and propose current customer to renew. 
• Provide efficiency data and accurate information to Supervisor 

Qualification

• Bachelor Degree in BA, Accountant or any related to Sales or Marketing.
• Experience working with customer service or document control as least 2 years, would be advantage
• Able to communication in English
• Ability to work multi task, priority and manage time effectively
• Strong phone contract handling skill and active listening
• Organized person