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Job Description
ADMINISTRATIVE SUPPORT: Perform counter transactions • PERFORM DAY-TO-DAY COUNTER OPERATIONS
Receive cash / check payment, & issue receipt; conduct cross-selling, as necessary • PERFORM END-OF-DAY ACTIVITIES
Conduct cash & inventory count, & reconcile with records of counter supplies & products inventory movements • PREPARE COUNTER
Replenish cash fund from Treasury, & prepare report for Treasury • MAINTAIN ORDERLINESS & CLEANLINESS
Maintain orderliness & cleanliness of the work area, equipment & facilities in accordance with safety & security standards ATTEND TO CUSTOMER CONCERNS: Attend to customer concerns/requests & facilitate processing of transaction for merchandise return & loyalty program card processing • OPERATE POS MACHINE
Transact merchandise return transaction in the POS machine to generate Sales Return Voucher; facilitate issuance of the automated Sales Invoice • HANDLE CUSTOMER INQUIRIES
Give product & service feedback to immediate superior for endorsement to concerned department • OPERATE IN-HOUSE SOFTWARE
Transact the SM Advantage/Prestige/Global Pinoy/TK Amazing claiming of personalized/renewal/replacement card on the system • RECORD MERCHANDISE RETURNS
Facilitate endorsement of returned merchandise to respective departments • CLEAN THE AREA
Organize returned items in the designated pigeon holes, properly arrange the supplies inside the cabinets Qualifications:
• Candidate must possess at least a Bachelor’s/College Degree
• Knowledge of counterfeit detection and basic banking transactions is an advantage
• Trustworthy, detail-oriented and can work with minimal supervision
• Basic computer skills (MS Office)
• Flexible to be assigned to work schedules supporting the retail operational hours
• Willing to be assigned in The SM Store – Daet
• Fresh graduates are welcome to apply.
• Full-time positions available
Receive cash / check payment, & issue receipt; conduct cross-selling, as necessary • PERFORM END-OF-DAY ACTIVITIES
Conduct cash & inventory count, & reconcile with records of counter supplies & products inventory movements • PREPARE COUNTER
Replenish cash fund from Treasury, & prepare report for Treasury • MAINTAIN ORDERLINESS & CLEANLINESS
Maintain orderliness & cleanliness of the work area, equipment & facilities in accordance with safety & security standards ATTEND TO CUSTOMER CONCERNS: Attend to customer concerns/requests & facilitate processing of transaction for merchandise return & loyalty program card processing • OPERATE POS MACHINE
Transact merchandise return transaction in the POS machine to generate Sales Return Voucher; facilitate issuance of the automated Sales Invoice • HANDLE CUSTOMER INQUIRIES
Give product & service feedback to immediate superior for endorsement to concerned department • OPERATE IN-HOUSE SOFTWARE
Transact the SM Advantage/Prestige/Global Pinoy/TK Amazing claiming of personalized/renewal/replacement card on the system • RECORD MERCHANDISE RETURNS
Facilitate endorsement of returned merchandise to respective departments • CLEAN THE AREA
Organize returned items in the designated pigeon holes, properly arrange the supplies inside the cabinets Qualifications:
• Candidate must possess at least a Bachelor’s/College Degree
• Knowledge of counterfeit detection and basic banking transactions is an advantage
• Trustworthy, detail-oriented and can work with minimal supervision
• Basic computer skills (MS Office)
• Flexible to be assigned to work schedules supporting the retail operational hours
• Willing to be assigned in The SM Store – Daet
• Fresh graduates are welcome to apply.
• Full-time positions available
