The SM Store (SM Mart Inc.) Is Looking For Customer Service Assistant | Grand Central at National Capital Reg Full Time

Job Description:
OVERSEE DAY-TO-DAY OPERATIONS: Provide day-to-day supervision of the Customer Service Assistants
• COLLECT PAYMENTS & PREPARE REPORT
Collect all payments from the counters at designated schedules for turnover to Treasury, & prepare report vs. cash / check payment
• CHECK DAY-TO-DAY COUNTER OPERATIONS
Act as backup processor during peak hours & CSA rest days, & validate erroneous transactions
• CHECK INVENTORY
Validate cash replenishment requests, & check & monitor counter supplies & products inventory
• RECONCILE PAYMENT DISCREPANCIES
Reconcile payment discrepancies in finalizing reports Qualifications:
• Candidate must possess at least Bachelor’s/College Degree
• Knowledge of counterfeit detection and basic banking transactions is an advantage
• With at least 2 Year(s) of working experience as a supervisor in the related field is required for this position.
• Strong communication skills
• Basic computer skills (MS Office)
• Flexible to be assigned to work schedules supporting the retail operational hours
• Willing to be assigned in The SM Store Grand Central
• Full-time positions available