Job short description:
SUPPORT: Perform forex sales & remittance transactions at the store. Provide support in the admin of sales collections, bills payment & CS products
Job Description:
FOREX
ADMINISTRATIVE SUPPORT: Perform foreign exchange sales & remittance transactions at the store.
Check the correctness of rates posted in the rate board & the terminal; maintain cleanliness & orderliness of the counter
Make sure working fund for the day is available
Check authenticity of currencies & correctness of remittance information before processing the transaction
Smile & greet the customer; process Forex / Remittance based on set guidelines; attend to customer queries & resolve/report concerns, if possible
SALES
ADMINISTRATIVE SUPPORT: Provide support in the administration of sales collections, bills payment & customer service products
Prepare, count & release cash boxes to Counter & Customer Service staff & account them in the system
Receive, count, consolidate sales collection, both cash & checks, & endorse to Treasury Supervisor; account for completeness of validated deposit slips
Act as custodian of Petty Cash Fund, OR / AR & Items Left by Customer / Employees & make sure items are kept & their disposal is in accordance with established procedures
Sort, bundle & safekeep items according to prescribed standards; release items to Customer Service staff & record them in the system
Qualifications: