Yamato Transport Is Looking For Customer Service Officer at West Singapore Full Time

Employment Benefits:

• Group Medical Insurances

• Dental & Specialist reimbursement

• Statutory Leaves

• Annual Wage Supplement (13th month bonus)

• Company Shuttle Bus from MRT Station to Office & vice versa

• Training & Development Opportunities etc

Specific Responsibilities:

• To be responsible for day to day management of all aspects of

customer service.

• Able to handle large volume of calls and emails daily.

• Support sales and operation team to execute daily activities and

meet objectives associated with all tasks assigned.

• Promote excellent customer service and ensure satisfaction is

delivered consistently.

• Work well with sales and operation team and fellow customer

service officers to ensure exceptionally high standard of service is being

delivered.

• Billing work (invoicing / data inputting).

• Support administrative functions in the office.

Job Specifications/Requirements:

• Higher NITEC or Diploma or its equivalent.

• Minimum 1 year WMS knowledge / experience

• Good understanding of customer account management.

• Friendly and Customer Service Driven.

• Proficient in MS Office.

• A Team Player.

• Able to multi-task and work in a fast-paced environment with minimum supervision.

• Minimum 2 year of 3rd party Logistics admin / customer service experience.

• Good attendance and punctuality.

• Willing to work in warehouse environment.

Work Location: 24 Penjuru Road, #01-06B, ALOG Commodity Hub, 609128

Work Days: Mondays to Fridays

Work Hours: 9:00am to 6:30pm